Terms and Conditions

By navigating this site I hereby agree to the listing and the assignment terms provided by Load Builders, Inc.

I fully understand at which point my broker/dispatch fee is paid, it will be paid to Load Builders, Inc for the service of listing my vehicle on Central Dispatch and for the processing of the order. I also acknowledge this is the sole service for which Load Builders, Inc is being contracted for and is responsible for. I understand and acknowledge I retain the right and freedom to cancel my order for any reason or at any time before my vehicle is assigned/dispatched to a qualified carrier, as specified by Load Builders, Inc, it’s constituents, or affiliates and the broker fee will be refunded in full. I understand and acknowledge at which time the vehicle is assigned/dispatched to a qualified carrier my broker fee is no longer refundable.

The cancellation of all legitimate orders must be conducted via emaiI to info@loadbuilders.com . In case of incidents or claim that a refund is applicable I understand and acknowledge that I am required to provide a copy of my cancellation email to the credit card company, to establish and validate the legitimacy of my claim.

I explicitly agree I will pay any broker/dispatch fee rightful and lawfully due to Load Builders, Inc. as afore mentioned. I also explicitly agree that I will not seek or attempt to charge back a credit card or dispute any charge at which time processing has begun on my order. In any and all cases of disputes in association with cancellations I understand and acknowledge that I am required to furnish a copy of my cancellation email to my credit card company thus validating the date of cancellation and the validity of my claim.

While, every effort will be made to meet and exceed customer’s requested scheduling, there is no guarantee of pickup or delivery dates. Delays may occur due to carrier schedules, mechanical mishaps/malfunctions, repair schedules, inclement weather, other customer’s tardiness and any and all other unforeseen circumstances. I understand and acknowledge that in addition to agreement of these terms and conditions, I understand and acknowledge that the services provided will be contracted to a fully insured and federally licensed carrier. In the afore mentioned event, Load Builders, Inc, any of its’ constituents or affiliates will not be held responsible or liable for any negligence or misconduct on the part of the specified contracted carrier or for any storage fees, car rental fees, or airline tickets that may apply.

Any and all claims of damage are to be made directly with the insurance company of the contracted carrier who actually performed the transport service. In addition, at times a fuel surcharge may be applied to certain orders depending on origin or destination location or accessibility and I further understand and acknowledge I will be notified if a fuel surcharge is required prior to a carrier being dispatched to pick up my vehicle. At which time I transport my car, I fully understand and acknowledge that I as the Shipper am wholly responsible for any and all personal belongings found inside the car I understand that Federal Law prohibits the inclusion of items in the vehicle and if at any time the weight exceeds 100 pounds I may be subject to a fee from the contracted carrier.

Customer agrees to not use any other broker but Load Builders, Inc to locate a carrier for vehicle shipment. While, Load Builders, Inc purposefully makes every intentional effort to locate and secure a qualified carrier within our network, we simultaneously list on a national dispatch board that is utilized by carriers not within our direct network. I fully understand and acknowledge that multiple listings for the same vehicle only hamper our ability to dispatch your vehicle and may result in a cancellation fee.

In addition to agreement to the terms and conditions, I understand and acknowledge that at the time of service Load Builders, Inc is authorized to will contract a carrier.

The parties here agree that all actions or proceedings arising in connection with this agreement shall be tried and litigated exclusively in the State or Federal (if permitted by law and a party elects to file an action in federal court) courts located in the Broward County, in the State of Florida. This choice of venue is intended by the parties to be mandatory and not permissive in nature, and to preclude the possibility of litigation between the parties with respect to, or arising out of, this Agreement in any jurisdiction other than that specified in this section.

Each party waives any right it may have to assert the doctrine of forum non convenience or similar doctrine or to object to venue with respect to any proceeding brought in accordance with this section by action of this provision; the parties agree to submit to the personal jurisdiction of the aforementioned court.

I completely understand and acknowledge that this agreement is only valid with my signature affixed below/or electronically authorized via email. Our liability is limited only to the amount of our Broker/Dispatch Fee. Any alterations, modifications and erasures or prior statements written or oral made to this original agreement are null and void.

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